Customer Help Centre

Service Support & Guidelines.

Browse our shipping policies, refund information, and service guidelines.

Shipping Policy

How do we ensure your legalised documents return safely and quickly?

Shipping policy >

Refund Policy

How we handle cancellations and refunds for your apostille orders.

Refund policy >

Payment Options

Which secure payment methods can you use for your apostille order?

Payment options >

Service Guidelines

Essential requirements for submitting documents to be successfully legalised.

Service guidelines >

Service Guarantee

The promises we make regarding the quality of our legalisation work.

Service guarantee >

Delivery & Returns

How do we manage the delivery and return of your documents?

Delivery & returns >

Contact Form

Our contact form can be used for all enquires no matter what.

Document Review Form

If you are unsure what service you need, get your documents reviewed.

Apostille Enquiry Form

If you need an apostille, use the enquiry form to get a personalised quote.

Get an apostille now >

Legalisation Enquiry Form

All document legalisation enquiries can be sent via this form.

Legalisation enquiry >

Attestation Enquiry Form

No matter what embassy attestation you need, we can help. Contact us today.

Attestation enquiry >

Translation Enquiry Form

For all certified translation enquiries, use this form to get a quote.

Translation enquiry >

Notarisation Enquiry Form

Notary or solicitor enquires – use this form to get a quick reply.

Notary enquiry >

Get fast help, call us now. Our friendly experts look forward to helping you.

Terms & Definitions

Trying to help you understand the terms and definitions used thought the website

Terms & definitions >

Editorial Guidelines

Trying to help you understand the terms and definitions used thought the website

Editorial guidelines >

Cover Letters

Need to send a cover letter with your apostille, the FCDO, or to a notary public?

Get the letters

Reasons to work with us.

Premium services

We offer a premium service with same day services, in-person deliveries and collections and DHL courier service.

Multilingual service

We are multilingual! Our staff speak 4 languages. Plus a premium translation service that offers over 80 languages.

Confidentiality & security

When you choose us for your apostille service, we can guarantee the security and confidentiality of documents.

London, central office

Unlike other agencies, we are located in the centre of London, only 10 minutes from the FCDO building.

Convenient service

We not only take the hassle out of getting an apostille for your documents, but we also save you lots of time.

Industry expertise

Unrivalled industry expertise. Our team have a combined 50+ years of experience legalising documents.

Free document review.

Not sure where to start? Get quick answers from experts. Get your documents reviewed today.

Call +020 7050 0692

Business Hours
Monday – Friday 8 AM to 5 PM
Saturday & Sunday – Closed
Bank Holidays – Closed
Get Directions

Business address:

London Apostille Services Ltd.
1st Floor, 3 Orchard Pl, Broadway, London, SW1H 0BF
+44 (0) 207 0500 692
hello@apostillelondon.com

We Use DHL Couriers

We Are Fully EU GDPR Compliant

Proudly British

Website Secured by Sectigo

Visa and All Major Credit Cards Accepted

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© 2026 • London Apostille Services Ltd • All Rights Reserved

Company Number: 13941279. ICO registration ZB325205. Terms and conditions, pricing, and service options are subject to change without notice. None of the information contained in this website constitutes, nor should be construed as, legal advice. We are not a law firm or a regulated notarial practice. We partner with qualified solicitors and notaries to facilitate access to legal and notarial services.