Once an appointment has been confirmed, please ensure you can keep to the agreed time.
We understand that unexpected things come up, and we’re flexible when possible! However, to ensure everyone gets the needed time, we kindly ask that you reschedule appointments at least 24 hours in advance.
If you miss or cancel your appointment with less than 24 hours’ notice, a fee of £96 may apply. This helps us cover the reserved time and assist other clients in need.
Of course, if something unavoidable prevents you from making it, please let us know as soon as possible. We’re happy to reschedule your appointment for a time that works better for you.
By respecting our scheduling policy, you help us maintain the high-quality service you deserve.