We operate as agents. Our mandate is to receive your documents at our offices and then take them to the legalisation office in person.
The whole process takes between 1-2 working days starting from the moment that you present your documents to us. This is usually the case for all straightforward applications.
What is meant by straightforward application is that: when we are presented with the documents, they are ready for legalisation. In simple terms, they can be legalised as they are, and we can easily acquire the signature from the FCDO on your behalf.
However, this may take longer if you request that we obtain notary public or solicitor authentication before legalisation. The process will usually be completed in 4 -5 working days unless otherwise agreed.
If there are issues, we will quickly contact you and inform you why the document cannot be legalised or why it will take longer.
There are instances when we may advise on what needs to be done for the document(s) to be legalised faster.
Sometimes we may experience delays when:
- The solicitor or Notary’s public signature is not included in the official database.
The longer the notary public or solicitor takes to respond to this request, the longer the delay of the legalisation process. Other similar cases include all public officials’ signatures like registrars, doctors, and any other official with the authority to sign documents for this purpose.
The documents have not been certified according to the requirements of the legalisation office.
- You present copies of GRO documents that are unauthorised.
- The document has not been sealed by the notary public.
- You do not have the original copies of a criminal record, as these are the only ones acceptable.
- A statement or declaration refers to an attachment that is missing.
Apart from the ones listed above, there are many other reasons why the legalisation office may refuse to legalise documents.